Document Center, Reorders & Support — one place.
Existing customer? Skip the email chain. Pick the workflow you need below — each form goes directly to the responsible team with a built-in SLA.
Request documents for a past shipment
COA, COC, MSDS, FDA / EFSA letters, Halal, Kosher, or Origin certificates for batches already delivered. Prompt response.
Get a copy of an invoice or packing list
For accounting, customs, or audit. We resend the original PDF promptly.
Reorder — upload your PO
Repeat order based on a previous shipment. We confirm tooling, packing, and timeline promptly. Skip the full RFQ — we already have your specs.
Sample request
For evaluation: preform + closure samples shipped on confirmation from approved tooling. Air or sea freight, depending on quantity.
Open a support ticket
Quality issue, spec question, delivery concern, or anything else. Built-in SLA below — pick the right severity.